How to Get Testimonials for Your SaaS in 3 Simple Steps

By Ari Nakos • 2025-03-24

In the competitive SaaS landscape, authentic user testimonials are worth their weight in gold. They build trust, boost conversions, and provide social proof that your product delivers on its promises. According to Trustpulse, 92% of consumers read online reviews before making a purchase, and 88% trust user reviews as much as personal recommendations. Yet for many SaaS founders, especially those with new products, collecting high-quality testimonials remains a significant challenge.

The traditional approach to gathering testimonials—manually reaching out to users, requesting feedback, following up repeatedly, and then formatting responses for your website—is time-consuming and often yields disappointing results. What if there was a simpler way?

This guide will walk you through a streamlined, three-step process for collecting and showcasing authentic testimonials using RealReview.Space, a platform specifically designed to connect SaaS products with relevant reviewers.

Step 1: Submit Your Product

The journey begins with submitting your SaaS product to the RealReview.Space platform. This process is straightforward but requires some preparation to maximize your chances of receiving valuable feedback.

Preparing Your Product Submission

Before submitting, gather these essential elements:

  1. Clear Product Description: Craft a concise description of what your product does and the problems it solves.
  2. Target Audience Definition: Identify who would benefit most from your product. The more specific you can be about your ideal user, the better the platform can match you with relevant reviewers.
  3. Product Logo: Prepare a high-quality logo image (JPEG, PNG, GIF, or WEBP format, under 5MB) to make your listing visually distinctive.

Submission Process

Once you've prepared these elements, the submission process is simple:

  1. Navigate to RealReview.Space and click the "Get Feedback" button on the homepage.
  2. If you're not already signed in, you'll be prompted to authenticate before proceeding.
  3. Complete the product submission form with your prepared information. Be thorough but concise—reviewers will use this information to understand your product.
  4. Submit your product and proceed with any required payment steps to activate your listing.

After submission, your product enters the RealReview.Space ecosystem, where it becomes visible to potential reviewers who match your target audience criteria.

Step 2: Collect User Feedback From Your Target Audience

Once your product is live on the platform, the system begins automatically matching it with reviewers who have expertise or interest in your product category. This targeted matching is one of the key advantages of using RealReview.Space over generic feedback collection methods.

The Matching Process

The platform uses several factors to create optimal matches:

  • Category Alignment: Reviewers indicate their areas of expertise and interest, which are matched against your product's category.

  • Experience Level: The system considers the reviewer's experience with similar products to ensure informed feedback.

  • Feedback History: Reviewers with a track record of providing detailed, constructive feedback are prioritized.

This intelligent matching eliminates the need for you to manually find and vet potential reviewers, saving significant time and effort.

Types of Feedback You'll Receive

Reviewers on the platform provide structured feedback across several dimensions:

  1. What They Like: Positive aspects of your product that stand out to the reviewer. These often become the foundation for compelling testimonials.

  2. Areas for Improvement: Constructive criticism that helps you identify potential enhancements.

The structured nature of this feedback makes it easy to identify the most positive comments that can be transformed into testimonials.

Maximizing Response Quality

To get the most valuable feedback:

  • Provide Clear Access Instructions: Make it as simple as possible for reviewers to access and test your product.

  • Highlight Key Features: Guide reviewers toward the aspects of your product you most want feedback on.

  • Be Responsive: If reviewers have questions or encounter issues, respond promptly to maintain engagement.

  • Accept Constructive Criticism: Remember that even critical feedback is valuable for product improvement.

As feedback accumulates, you'll begin to see patterns in what users appreciate about your product, giving you insight into the value propositions that resonate most strongly.

Step 3: Create and Export Your Testimonial Widget

The final step transforms the positive feedback you've received into a professional testimonial display for your website. RealReview.Space provides a dedicated testimonial widget system that makes this process seamless.

Accessing the Testimonial Manager

  1. Log in to your RealReview.Space account and navigate to the "/testimonials" page.

  2. Select the product for which you want to create a testimonial widget from the dropdown menu.

Selecting Your Testimonials

Once you've selected your product, you'll see all the feedback it has received. Now you can:

  1. Review each piece of feedback and select the ones you want to include in your testimonial widget by clicking on them.

  2. Preview how your selected testimonials will appear in the widget using the "Widget Preview" tab.

  3. Save your selections by clicking the "Save Settings" button.

The platform automatically formats the positive feedback into professional-looking testimonials, complete with reviewer names and ratings.

Customizing Your Widget

The testimonial widget uses a clean, modern design that adapts to your website's styling. Currently, the system offers a grid layout that presents testimonials in an organized, visually appealing format.

Embedding the Widget on Your Website

After saving your settings, you'll receive embed code that can be implemented on your website in one of two ways:

Option 1: Direct HTML Embed

Copy and paste this simple HTML snippet into any page where you want to display testimonials:

html
<script src="https://realreview.space/widget/testimonial-widget.js" async></script>
<div class="rr-testimonials" data-widget-id="YOUR_WIDGET_ID" data-theme="default" data-style="grid"></div>

This approach works with any website platform, from WordPress to custom-coded sites.

Option 2: React Component

For Next.js or React-based websites, you can use the provided React component:

jsx
'use client';
import React, { useEffect } from 'react';

export default function TestimonialWidget() {
  useEffect(() => {
    // Create and append the script element
    const script = document.createElement('script');
    script.src = 'https://realreview.space/widget/testimonial-widget.js';
    script.async = true;
    document.body.appendChild(script);

    // Clean up on component unmount
    return () => {
      document.body.removeChild(script);
    };
  }, []);

  return (
    <section className="w-full py-8 bg-background">
      <div className="container px-4 md:px-6">
        <h2 className="text-2xl font-bold text-center mb-8">What Our Users Say</h2>
        <div 
          className="rr-testimonials" 
          data-widget-id="YOUR_WIDGET_ID" 
          data-theme="default" 
          data-style="grid"
        ></div>
      </div>
    </section>
  );
}

This component includes a title and container, making it easy to integrate into your application's component structure.

The Benefits of the Widget Approach

Using the RealReview.Space testimonial widget offers several advantages over manually adding testimonials to your site:

  1. Automatic Updates: As you approve new testimonials in the platform, they can automatically appear on your website without requiring code changes.

  2. Professional Formatting: The widget ensures consistent, attractive presentation of testimonials.

  3. Mobile Responsiveness: The display automatically adapts to different screen sizes.

  4. Performance Optimization: The widget is designed to load efficiently without impacting your site's performance.

  5. Cross-Origin Resource Sharing: The widget is built with proper CORS implementation, ensuring it works securely on any domain.

Beyond Basic Testimonials: Advanced Strategies

Once you've implemented the basic testimonial collection process, consider these advanced strategies to maximize impact:

1. Strategic Testimonial Placement

Different pages on your website can benefit from different types of testimonials:

  • Homepage: Feature broad testimonials about overall product value
  • Pricing Page: Highlight testimonials that mention ROI or value for money
  • Feature Pages: Include testimonials specific to each feature
  • Sign-up Page: Showcase testimonials that address common hesitations

2. Combine Testimonials with Case Studies

For high-value B2B SaaS products, consider expanding particularly positive testimonials into full case studies. RealReview.Space can help identify users who might be open to participating in more detailed success stories.

3. Use Testimonials in Marketing Materials

Don't limit testimonials to your website. With permission, repurpose them for:

  • Email marketing campaigns
  • Social media posts
  • Sales presentations
  • Product demo videos
  • Digital advertising

Conclusion: The Compounding Value of Authentic Testimonials

As your product evolves and your user base grows, the testimonials you collect through RealReview.Space will become increasingly diverse and powerful. Each new testimonial adds to your product's credibility and helps potential customers see themselves in your existing user base.

Ready to start collecting testimonials for your SaaS product? Submit your product to RealReview.Space today and begin building your library of authentic user testimonials.

This is how you convert prospects into clients.